1. Processing Time
All orders are processed within 1-3 business days (excluding weekends/holidays) after payment confirmation.  

2. Shipping Options & Estimated Delivery

Carriers: We partner with trusted carriers like USPS, DPD, UPS, DHL, Hermes.etc to ensure your order arrives safely and on time.

Tracking: Once your order is shipped, you’ll receive a tracking number via email to monitor your package’s journey.

Customs and Duties:All applicable import duties and taxes are pre-paid by us—you won’t face unexpected charges upon delivery. Your order total at checkout is the final amount you pay, guaranteed.

Tracking: International orders also come with tracking information so you can stay updated on your package’s status.

Delivery Times
Estimates: Delivery times are estimates and not guaranteed. Factors such as customs clearance, weather, or carrier delays may impact delivery.

Delays: If your order is delayed, we’ll do our best to notify you and provide updates. Please contact us if your package has not arrived within the expected timeframe.

Shipping Address
Accuracy: Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Changes: If you need to update your shipping address, contact us immediately at Service@StreetFreaks.com. Once an order is processed, we may not be able to make changes.

Undeliverable Packages
If a package is returned to us as undeliverable (e.g., due to an incorrect address or failed delivery attempts), we will contact you to arrange reshipment. Additional shipping fees may apply.

Lost or Stolen Packages
Lost Packages: If your tracking information indicates that your package is lost in transit, contact us, and we’ll work with the carrier to resolve the issue.

Stolen Packages: If your package is marked as delivered but you cannot locate it, please check with neighbors or your local post office. If the package is confirmed stolen, contact us for assistance.